Reference

Know What You Agree To Before You Start

These Terms & Conditions set out the rules that apply when you open an account on jos0007 and use any part of the lobby — from live tables to slots and wallet deposits via DANA, OVO, or GoPay.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region access rulesWallet verification requiredTerms updated without prior notice

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TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team is available through live chat and email. We handle wallet disputes, account status queries, and terms clarification requests — bring your account ID when you reach out so we can pull your details without delay.

Live Chat Open the chat widget from any page in your account dashboard. Raise a terms query, wallet dispute or account access issue directly with our support team.

Email Support Send a detailed message to our support address with your account ID and the specific clause or transaction in question. We respond to terms-related emails as quickly as queue allows.

Account Help Centre The Help Centre inside your account covers common terms questions around DANA, OVO and GoPay wallet rules, verification steps and withdrawal conditions — check there first.

What These Terms Actually Cover

jos0007 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, you confirm that you have read and accepted these terms in full. They govern every interaction — account registration, wallet top-ups through DANA, OVO, or GoPay, withdrawals, game participation, and any promotions that may run on the platform. You

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are responsible for keeping your login credentials secure; we are not liable for losses arising from unauthorised access caused by your own disclosure of account details. Withdrawals are processed after identity and wallet verification is complete — we check that the withdrawal wallet matches the deposit
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wallet on record. If a mismatch is found, our support team will contact you before the transaction proceeds. These terms apply to all account holders regardless of device or connection type, including mobile access from Depok and anywhere else in supported Indonesia regions. We may update
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these terms at any time; continued use of the account after an update constitutes acceptance. If you disagree with a change, you should stop using the account and contact support to close it. Any dispute arising from these terms is handled under the jurisdiction clause applicable
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to your region, where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Account Security and Data Under These Terms

Our terms reflect how we actually operate your account — what data we hold, how long we keep it, and what rights you have over it. Security practices, retention periods and your ability to request changes are all part of the agreement you enter when you register.

Data We Hold

We store the account details and wallet identifiers — DANA, OVO, GoPay numbers — you provide at registration. We do not share these with third parties outside of verification processes required by our terms.

Retention Period

Account data is retained for as long as your account remains active and for a further period after closure, consistent with our legal obligations under applicable jurisdiction. You may request details on the specific period via support.

Cookie Use

We use session cookies to keep your account logged in across pages and to remember lobby preferences. Functional cookies cannot be disabled without affecting account access. Analytics cookies can be adjusted in your browser settings.

Request a Change

To update personal details, correct a wallet number on file, or request account closure, contact support via live chat with your account ID. Changes to wallet records require re-verification before they take effect.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to accounts, wallets and access. If your question is not here, live chat is the fastest way to get a clear answer.

The core terms are the same across all three wallets. Specific deposit and withdrawal conditions — like wallet matching for withdrawals — apply equally to DANA, OVO and GoPay accounts on file.

No. Our terms require that all deposit and withdrawal wallets belong to the registered account holder. Third-party wallets will be flagged during verification and may result in a transaction hold.

We retain your data for a set period after closure as required under applicable jurisdiction. You can ask support for the exact retention timeline and request deletion where our legal obligations allow it.

We update the Terms & Conditions page directly. Continued use of your account after any update means you accept the revised terms. We recommend checking this page if you notice any change in how features or payments behave.

Access and eligibility depend on local law and vary by region. Where local law does not permit access, these terms do not create any right to use the platform. Check your local regulations before opening an account.

Contact support via live chat and quote the specific clause and transaction reference. Our team will review the case against the current terms and respond with a clear explanation or correction where one is warranted.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ Sportsbook Help InfoAbout Us AccountRegister

Know What You Agree To Before You Start

Reach Us About Any Terms Question

Account Security and Data Under These Terms

Data We Hold

Retention Period

Cookie Use

Request a Change

Common Questions About These Terms

01 Do these terms change if I use DANA instead of OVO or GoPay?

02 Can I use someone else's DANA or OVO wallet for my account?

03 What happens to my account data if I close my account?

04 How will I know if the Terms & Conditions have been updated?

05 Are these terms the same for all Indonesia regions?

06 What do I do if I think a term has been applied incorrectly to my account?

Terms & Conditions

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